Collection of Kokkolan Vesi’s receivables will be transferred to Intrum Oy as of 1.9.2026

Kokkolan Vesi’s customer service can assist you with questions regarding the content of the original invoice.

To help us serve you more efficiently, please have your invoice number, consumption point number or customer number available when contacting us. You can find these details on your invoice.

If your question concerns a payment reminder sent by Intrum, please contact Intrum’s customer service via My Intrum at intrum.fi/omaintrum or by phone at 09-2291 1842, Monday to Friday, 08:00–17:00.

Please contact Kokkolan Vesi’s customer service as soon as possible to discuss payment arrangements.

To help us serve you more efficiently, please have your invoice number, consumption point number or customer number available when contacting us. You can find these details on your invoice.

If you pay the amount stated in the payment reminder sent by Intrum, no further action is required. Your payment will be automatically forwarded to Kokkolan Vesi.

If you are unable to pay the amount stated in the payment reminder, please contact Intrum as soon as possible to discuss payment arrangements.

If you have questions regarding receivables that have been transferred to Intrum Oy, you can check the status of your case via My Intrum at intrum.fi/omaintrum. You can also call Intrum’s customer service on 09-2291 1842, Monday to Friday, 08:00–17:00.

Intrum’s customer service can assist you with questions regarding the content of the payment reminder and payment of the amount due. If you have questions regarding receivables that have been transferred to Intrum Oy, you can check the status of your case via My Intrum at intrum.fi/omaintrum. You can also call Intrum’s customer service on 09-2291 1842, Monday to Friday, 08:00–17:00.

That’s not a problem. Information about your payment will be forwarded to Intrum.

Please contact Intrum as soon as possible to discuss payment arrangements.

If you have questions regarding receivables that have been transferred to Intrum Oy, you can check the status of your case via My Intrum at intrum.fi/omaintrum. You can also call Intrum’s customer service on 09-2291 1842, Monday to Friday, 08:00–17:00.

If you pay the amount stated in the payment reminder sent by Intrum, no further action is required. Your payment will be automatically forwarded to Kokkolan Vesi.

If you are unable to pay the amount stated in the payment reminder, please contact Intrum as soon as possible to discuss payment arrangements.

If you have questions regarding receivables that have been transferred to Intrum Oy, you can check the status of your case via My Intrum at intrum.fi/omaintrum. You can also call Intrum’s customer service on 09-2291 1842, Monday to Friday, 08:00–17:00.

Failure to pay without an agreed payment plan or failure to comply with an agreed payment plan may result in the water supply to the property being disconnected.

If the water supply has been disconnected, it will not be restored until all outstanding debts have been paid.

Failure to pay without an agreed payment plan or failure to comply with an agreed payment plan may result in the water supply to the property being disconnected.

If the water supply has been disconnected, it will not be restored until all outstanding debts have been paid.