Rules and regulations

• Ticket sales and entry end 1 hour before closing time, and swimming time ends 30 minutes before closing time.
• The recommended swimming time is a maximum of two hours.
• After paying the entrance fee, customers receive a card used to lock the locker. The key is taken into the shower, sauna, and pool areas.
• Multi-tickets and season tickets are personal. Misuse may result in loss of usage rights.
• Rented towels and swimsuits must be returned to the cashier when leaving the swimming centre.
• For safety reasons, it is advisable to inform staff of any medical conditions such as heart problems, epilepsy, diabetes, asthma, etc.
• People with infectious diseases, such as athlete’s foot or eye infections, should refrain from visiting the swimming centre.
• Only clean swimwear intended for use in swimming pools should be used in the pool areas. (Welcome-to-swimming-hall-guide-English-for-customers.pdf)
• For hygiene reasons, swim nappies/diapers are strictly prohibited.
• Visitors are expected to behave appropriately, excessive noise is not permitted.
• Smoking is prohibited in the premises of the swimming centre.
• Bringing alcohol or other intoxicants into the swimming centre, or being under their influence, is prohibited. (Public Order Act 612/2003)
• All edged weapons are prohibited. (Edged Weapons Act 108/1977)
• The use of breakable glass items in the changing rooms, showers, saunas, or pool areas is prohibited.
• Excessive use of fragrances is not permitted. (https://allergia.fi/en/)
• Photography in the changing rooms, showers, saunas, and pool areas is only allowed with staff permission. (Criminal Code, Chapter 24, Section 6)
• Use of changing rooms is determined by the current legal gender. Family changing rooms are also available if needed.
• School-age children use changing rooms in accordance with their legal gender. Family changing rooms are also available if needed.
• When coming to the swimming centre, children under eight, or those who cannot swim (swimming distance capability less than 25 meters), may only enter the pool under the supervision of an adult. Guardians are always responsible for their children. (Children near water – Finnish Swimming Teaching and Lifesaving Federation [in Finnish])
• Everyone has a duty to help someone in distress. Leaving someone’s life in danger may be a criminal offence. (Criminal Code, Chapter 21, Section 14)
• All customers are responsible for their own safety and for the safekeeping of their clothes and belongings while in the swimming centre premises.
• The swimming centre is not liable for lost property and, in accordance with the Lost Property Act, is not required to store items worth under 20 euros. Valuables are handed over to the police. (Lost Property Act 778/1988)
• Customers are not allowed in staff areas without permission.
• Instructions and rules given by the staff must be followed in all situations. Anyone violating the rules may be removed from the swimming centre by the staff. Violations may result in a temporary ban. You have the right to be heard regarding a ban by contacting the service manager.
• If you notice any defects or irregularities in the swimming centre’s equipment, bodily fluids in the facilities, or inappropriate behaviour, please inform the swimming centre staff immediately.

• Exercise caution in all situations. The floors in the changing rooms, showers, saunas, and pool areas may be slippery.
• Wash thoroughly before entering the sauna and pool. Proper washing ensures clean pool water and the safe use of the facilities. (Welcome-to-swimming-hall-guide-English-for-customers.pdf)
• Enter the sauna without a swimsuit. You may use a clean towel in the sauna if you wish, but no swimsuit or other clothing may be worn under the towel.
• Wet your hair before entering the pool and keep long hair tied up. Dry and loose hair breaks off and clogs the filters. If you do not want to wet your hair, wear a swim cap. An appropriate swim cap is clean headwear that fits tightly and covers the hair.
• Do not dye your hair or remove body hair in the swimming centre to avoid clogging the drains. For general hygiene reasons, cutting or painting nails and, for example, removing calluses is also prohibited in the swimming centre.

• Allow others to swim in peace.
• Move around walking to avoid the risk of slipping.
• Check the lane signs to find your place so that everyone has room to swim in peace (water joggers, fitness swimmers, school groups, clubs and other lane reservations).
• The diving pool is only for competent swimmers. An adult’s water jogging belt is not a substitute for swimming skills.
• Floatation devices are not reliable swimming aids. The use of floatation devices is not a substitute for a guardian with swimming skills. Always stay within arm’s reach of an unskilled swimmer.
• Do not sit on or hang from lane ropes so that they do not stretch or break. Inside the lane ropes there is a wire that can easily break the skin.
• Diving head first is allowed only in the deep end of the main pool and in the diving pool. Somersaults and similar stunts are only done in the diving pool. The diving pool is specifically designed for safe diving, unlike other pools. Exit the diving pool using the ladders. Prohibited diving areas are marked with signs and/or ropes.
• Due to low visibility underwater near bubble jets, diving near underwater bubbles is prohibited.
• Neck and shoulder massage showers are not intended as play areas, they have their own designated areas.
• Only one person may go down a water slide at a time, feet first for the entire ride. Move away quickly after sliding to avoid accidents. Always exercise caution on water slides.
• Freediving (over 25 m) or diving in the diving pool is allowed only with the permission of the lifeguard. Do not practise freediving alone under any circumstances. (Practising breath-hold sports in swimming pools 2023 [in Finnish])
• During group, school or club sessions, an adult responsible for supervision must be present at all times.
• Outdoor shoes must never be worn in pool areas, clean indoor shoes or shoe covers must be used instead. This helps protect everyone’s health.
• Personal clean toys and swimming equipment, such as balls, fins, boards and other gear, may only be used with the lifeguard’s permission and only in designated areas.
• Eating snacks is only allowed in the pool café or changing rooms. Chewing gum and sweets are prohibited in pool areas as they can cause choking or block pool drains.

• You must not enter the pool wearing oils or sun creams that do not absorb into the skin.
• Sun loungers or other equipment must not be placed on exit routes.
• Outdoor pool toys are only for use in the outdoor pools and must be kept in their designated lanes.
• There is a barbecue area by the outdoor pools, which may only be used with the lifeguard’s permission and under adult supervision. A gas cylinder for the barbecue is available from the staff on request. Grilled food is preferably eaten outdoors.
• The same rules and guidelines for indoor pools also apply to outdoor pools.

When coming to the swimming centre, children under eight, or those who cannot swim (swimming distance capability less than 25 meters), may only enter the pool under the supervision of an adult. Guardians are always responsible for their children.

Floatation devices are not reliable swimming aids. The use of floatation devices is not a substitute for a guardian with swimming skills. Always stay within arm’s reach of an unskilled swimmer.

The lost and found items are collected during the evening cleaning and brought to the Swimming Centre VesiVeijari’s reception.

The lost and found items are stored for about a couple of weeks and then recycled or donated to charity.

For hygienic reasons, the swimming centre cannot store e.g. sauna seat covers, underwear, socks or products used for personal hygiene.

Valuables are taken to the police station about once a month.

The swimming centre is not responsible for lost items.